What are the technical and system requirements for watching a live webinar?

  1. For laptop or desktop computers, use the Chrome or Firefox browsers for Mac or Windows. (Safari is not supported at this time.)
  2. For mobile devices, install the Adobe Connect Mobile App (for iOS, Android, and Blackberry). Note: You should be on Wifi or an LTE cell network when using a mobile device. Slower networks may not give an ideal experience. Some content, such as file downloads from inside a live webinar, are not supported on mobile devices.
  3. Run a speedtest to check your exact bandwidth. To have a good experience, your download speed should be at least 3 Mbps.* If do not get these results consistently, please contact your ISP (e.g., Cox, Comcast, Time-Warner, AT&T, Verizon, etc.).

*Some classes may have higher bandwidth requirements. This will be noted in the product details.